Terms and Conditions
Last Updated: February 2025 | Effective Date: February 2025
1. Definitions
- "Services" refers to AI implementation solutions provided by mindforg ar
- "Client" means any person or entity accessing our website or engaging our services
- "Agreement" means these Terms and Conditions
- "We/Us/Our" refers to mindforg ar
2. Service Terms
Services are provided for professional business use. By engaging our services, you agree to:
- Provide accurate and complete information
- Maintain confidentiality of any credentials or access provided
- Use services in compliance with applicable laws and regulations
- Not attempt to reverse engineer, decompile, or extract proprietary methods
3. Intellectual Property
All methodologies, code, and documentation remain property of mindforg ar unless explicitly transferred via written agreement. Clients receive a license to use delivered systems for their business operations.
4. Service Delivery
Implementation timelines are estimates based on typical project scope. Actual timelines may vary based on:
- Data quality and availability
- Client responsiveness to information requests
- Complexity discoveries during assessment phase
- Integration requirements with existing systems
5. Payment Terms
Project fees are structured around implementation milestones:
- Initial deposit upon project commencement (typically 30%)
- Progress payments aligned with development phases
- Final payment upon successful deployment
- Payment terms: Net 30 days from invoice date
6. Limitations of Liability
Services are provided with professional care and expertise. However:
- We do not guarantee specific business outcomes or performance metrics
- Model performance depends on data quality and operational context
- Liability is limited to fees paid for the specific service
- We are not liable for indirect, consequential, or incidental damages
- Force majeure events exempt us from performance obligations
7. Data and Privacy
Client data is handled according to our Privacy Policy and Singapore's Personal Data Protection Act. We implement appropriate security measures and confidentiality protocols. See our Privacy Policy for details.
8. Termination
Either party may terminate the agreement:
- With 30 days written notice for ongoing services
- Immediately for material breach of contract
- Upon completion of project deliverables
Upon termination, payment remains due for completed work and certain provisions survive including confidentiality and intellectual property terms.
9. Dispute Resolution
In case of disputes:
- Initial attempt at informal resolution (30 days)
- Mediation if informal resolution fails
- Arbitration in Singapore under SIAC rules
- Governing law: Singapore law
- Jurisdiction: Singapore courts
10. General Provisions
- This agreement constitutes the entire agreement between parties
- Modifications require written consent from both parties
- Invalid provisions do not affect the remainder of the agreement
- Assignment requires written consent
- No waiver unless in writing
11. Contact
For questions about these terms:
Phone: +65 6941 5273
Address: 168 Robinson Road, #24-01 Capital Tower, Singapore 068912