Privacy Policy

1. Information We Collect

We collect the following types of personal data:

• Contact Information: name, email address, phone number
• Usage Data: IP address, browser type, pages visited, interaction patterns
• Communication Data: messages sent through contact forms, consultation requests
• Technical Data: cookie preferences, session information, device identifiers

2. How We Use Your Data

We process your data based on:

• Consent: for marketing communications and cookies
• Contract: to provide requested services and consultations
• Legitimate Interest: for business operations and service improvements
• Legal Obligation: for tax records and regulatory compliance with Singapore's PDPA

3. Data Protection Measures

We implement comprehensive security measures:

• Data encryption at rest and in transit using industry-standard protocols
• Access controls with role-based permissions and authentication requirements
• Regular security audits and vulnerability assessments
• Breach notification procedures complying with PDPA requirements (within 72 hours)
• Staff training on data protection and handling procedures

4. Data Retention

We retain your data for:

• Contact form submissions: 3 years from last interaction
• Service records and project documentation: 5 years
• Financial records: 7 years (legal requirement in Singapore)
• Marketing data: until consent is withdrawn

5. Your Rights Under PDPA

Under Singapore's Personal Data Protection Act, you have the right to:

• Request access to your personal data we hold
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to processing for marketing purposes
• Withdraw consent for data processing at any time
• Lodge a complaint with the Personal Data Protection Commission (PDPC)

To exercise these rights, contact us at +65 6941 5273 or visit our office at 168 Robinson Road, #24-01 Capital Tower, Singapore 068912.

6. Third-Party Services

We may share data with trusted third parties:

• Cloud infrastructure providers for secure hosting
• Analytics services to understand website usage patterns
• Communication platforms for service delivery
• Payment processors for transaction handling (if applicable)

All third parties are contractually bound to protect your data and comply with applicable regulations.

7. International Data Transfers

While we primarily operate in Singapore, your data may be processed in other jurisdictions. We ensure appropriate safeguards through standard contractual clauses and adequacy decisions where applicable.

8. Cookies

For detailed information about cookies, please visit our Cookie Policy.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance.

10. Contact Us

For privacy-related inquiries:

Phone: +65 6941 5273
Address: 168 Robinson Road, #24-01 Capital Tower, Singapore 068912